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We ship worldwide with online tracking.
Flat AUD $9.95 Domestic shipping Australia wide , NO Minimum order
Flat AUD $19.95 International Shipping Worldwide , NO Minimum order
FREE Shipping Australia & International worldwide with online tracking for order above AUD $149
Once your order has shipped, you will receive a notification email along with the tracking number; the courier will provide an estimated delivery time frame for your order.
Once an order is received, we will choose the appropriate location from which goods are shipped. Most of the orders shall be shipped from Australia
It shall take between 1-2 working days to arrange,prepare the goods for delivery.
The orders shall be handed over to a shipping courier company and tracking details shall be emailed to the customer.
Based on local laws, the shipment may be subject to additional customs duty / taxes / processing fees. These are not covered by us and shall have to be paid by the customer at the time of receipt.
If product and parcel is damaged/disposed by customs,We are not responsible as different country and states have different rules on pet food imported item.
If you have any delivery instructions, we will try out best to accommodate, so please leave them in the notes section.
Packages are generally dispatched within 1-2 day after receipt of payment and are shipped via Shipit/Australia Post/DHL service with tracking and drop-off without signature.Tracking number will be available in website.
Customers outside of Australia are responsible to paying any import/duty taxes that may be applicable.
We do our very best to post all orders within 1 business day of receiving your cleared payment. During busy times (after a weekend, long weekend or holiday), it may take 2-3 days to process your order.
Once you receive a confirmation email that your order has been shipped, please allow the following number of days from dispatch date for your order to arrive:
Australia | 2-5 business days |
New Zealand |
3-7 business days |
United States |
6-9 business days |
Canada |
6-9 business days |
UK & Europe |
6-9 business days |
Asia |
6-9 business days |
Rest of World |
9-12 business days |
If you have any questions regarding your order, please contact support@superdogchew.com
**Please allow extra time during busy periods (i.e. Christmas, sales).